1. Introduction
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, interact with us or use our services, in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
2. Information we collect
Personal identification information: name, email address, phone number and business details provided via forms or direct contact.
Technical data: server request logs, which record IP address and browser type as a normal part of serving the site. No cookies or analytics tools are used to collect it.
Communication data: information you provide when contacting us, including messages, enquiries or feedback.
3. How we use your information
- Respond to enquiries and provide requested services
- Communicate with you regarding projects or services
- Improve our website, services and user experience
- Send marketing communications only where consent has been given
- Comply with legal and regulatory obligations
4. Legal basis for processing
- Consent — where you have opted in to communications
- Contract — where processing is necessary to deliver services
- Legitimate interests — to improve services and grow our business
- Legal obligation — where required by law
5. Data sharing
We do not sell your personal data.
- Trusted service providers, such as hosting, analytics and CRM tools
- Professional advisers, such as legal or accounting advisers
- Authorities if required by law
- All third parties are required to respect the security of your data
6. Data storage and security
We take appropriate security measures to protect your data and retain personal data only for as long as necessary for the purposes for which it was collected.
- Secure hosting environments
- Encrypted communications where applicable
- Restricted access to personal data
7. Your rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
This website currently sets no cookies and runs no analytics or tracking tools. See the Cookie Policy for the full position.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact us
If you have questions about this Privacy Policy or your data, contact ELK Partners at kieren@elk-partners.co.uk. Location: United Kingdom.